Workplace Services Manager
As the Manager of Workplace Services (WPS) Israel, you will oversee Israeli-based office locations. This position will be responsible for the oversight of all day-to-day facilities and workplace operations in Israel, and will report into the Office Manager, EMEA. This role will also serve as the direct manager to all Israeli-based Workplace Services Coordinators, Office Coordinators, and Receptionists. This role centers its core focus on workplace services, facilities management, and office operations with an emphasis on proactive and hospitality minded customer service. This role is required to be in-office 5 days per week, with a strategic and thoughtful rotation of onsite presence across all local office locations.
What You'll Do:
Ensures the office is operated and maintained in compliance with established policies and procedures. Further administers the development of policies and procedures to align with local or regional requirements
Supports the integration of acquired Israeli companies in relation to operations and real estate
Leading the Welfare program including identifying holidays, event creation & execution
Manages all office amenity and foodservice programs including pantry services, lunch process, specialty catering requirements, etc.
Partners with WPS team members on the thoughtful design and execution of all workplace services event planning and employee activities (Ex: FalconFit)
Champions conference room management and meeting coordination, including serving as main POC for all meeting hosts in pre-planning coordination
Champions all vendor relationships and account management with laser focus on the janitorial output and property management/LL partnership
Supports the day-to-day delivery of workplace service programs such as reception, visitor arrival, mail/postal services, shipping/receiving, copy services, etc.
Champions welcome moment for all Israeli new hires, including site awareness training and familiarization - in partnership with WPS team and hiring managers
Liaison between internal support groups and GREWS for all Israeli-based operations: specifically HR, IT, AV, and Physical Security. Laser focus on conference and meeting room functionality
Partners with GREWS leadership on the development and management of the Israeli-based annual operating budget, including ownership of COUPA requirements, operations expenses management, variance tracking, and re-forecasting with Finance
Administers back-of-house core facilities operations including the proactive management of all (FFE) furniture, fixtures & equipment maintenance while also addressing all MEP issues with responsible parties (landlord/property management, vendors, contractors, consultants, etc.)
Responsible for coordinating, scheduling, and overseeing activities of contractors executing facilities-focused services
Acts as a liaison with Landlord/Property Management teams regarding all back-of-house maintenance issues and drives ongoing relations inclusive of recurring face to face meetings
Meets and collaborate
What You'll Do:
Ensures the office is operated and maintained in compliance with established policies and procedures. Further administers the development of policies and procedures to align with local or regional requirements
Supports the integration of acquired Israeli companies in relation to operations and real estate
Leading the Welfare program including identifying holidays, event creation & execution
Manages all office amenity and foodservice programs including pantry services, lunch process, specialty catering requirements, etc.
Partners with WPS team members on the thoughtful design and execution of all workplace services event planning and employee activities (Ex: FalconFit)
Champions conference room management and meeting coordination, including serving as main POC for all meeting hosts in pre-planning coordination
Champions all vendor relationships and account management with laser focus on the janitorial output and property management/LL partnership
Supports the day-to-day delivery of workplace service programs such as reception, visitor arrival, mail/postal services, shipping/receiving, copy services, etc.
Champions welcome moment for all Israeli new hires, including site awareness training and familiarization - in partnership with WPS team and hiring managers
Liaison between internal support groups and GREWS for all Israeli-based operations: specifically HR, IT, AV, and Physical Security. Laser focus on conference and meeting room functionality
Partners with GREWS leadership on the development and management of the Israeli-based annual operating budget, including ownership of COUPA requirements, operations expenses management, variance tracking, and re-forecasting with Finance
Administers back-of-house core facilities operations including the proactive management of all (FFE) furniture, fixtures & equipment maintenance while also addressing all MEP issues with responsible parties (landlord/property management, vendors, contractors, consultants, etc.)
Responsible for coordinating, scheduling, and overseeing activities of contractors executing facilities-focused services
Acts as a liaison with Landlord/Property Management teams regarding all back-of-house maintenance issues and drives ongoing relations inclusive of recurring face to face meetings
Meets and collaborate
Requirements:
Experience in aExperience in acquisitions and managing complex integrations
5+ years People Management experience
5+ years of Workplace/Office/Facilities Management experience
Fluent in English and Hebrew language speaking and writing
Exceptional written and verbal communication skills including ability to communicate with all levels of staff, clients, and external professionals
Keen attention to detail with the ability to juggle multiple priorities
High level of integrity and ethics with the ability to maintain confidentiality
Strong organizational and interpersonal skills
Ability to manage multiple priorities efficiently
Desire to work in a fast-paced environment
Proficient in MS Office and G Suite
Experience in aExperience in acquisitions and managing complex integrations
5+ years People Management experience
5+ years of Workplace/Office/Facilities Management experience
Fluent in English and Hebrew language speaking and writing
Exceptional written and verbal communication skills including ability to communicate with all levels of staff, clients, and external professionals
Keen attention to detail with the ability to juggle multiple priorities
High level of integrity and ethics with the ability to maintain confidentiality
Strong organizational and interpersonal skills
Ability to manage multiple priorities efficiently
Desire to work in a fast-paced environment
Proficient in MS Office and G Suite
This position is open to all candidates.
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