עדיין מחפשים עבודה במנועי חיפוש? הגיע הזמן להשתדרג!

במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.

מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.

חברה בתחום הייטק / חומרה / תוכנה / סייבר

רמת גן

חברה בתחום הייטק / חומרה / תוכנה / סייבר

רמת גן
מלאה

we are an advanced, cloud-based platform designed to allow construction companies to easily and efficiently supervise and coordinate workflows and worker safety on construction sites. Over the years, we have rapidly grown into a comprehensive platform with innovative tools and features that enable construction managers to streamline their work processes.

We are seeking a talented and motivated Technical Support Engineer to join our growing team.
The primary focus is on resolving customer software (SW) issues, with secondary responsibilities in supporting and managing the Access Control hardware (HW) solution.
Act as a Tier 2 escalation point for resolving software issues.

Requirements:
* Bachelors degree in Computer Science or Industrial and Management Engineering or a related field.
* 1-2 years of experience in Software Technical support or Quality Assurance ( QA ).
* Familiarity with access control systems or hardware components is an advantage.
* Strong diagnostic and troubleshooting abilities for software issues.
* Excellent communication skills, with the ability to convey technical information clearly to non-technical audiences.
* Proven ability to manage escalations effectively and professionally.
* Experience with CRM and issue-tracking systems like salesforce and Jira.
* Exceptional problem-solving skills and a proactive approach to customer satisfaction.
* Ability to multitask and manage priorities in a dynamic environment.
* Good communication skills in English - Must

This position is open to all candidates.