IT Manager

We are seeking a highly qualified IT Manager to oversee and lead our technology operations, as well as manage our IT team. The IT Manager will be responsible for driving the strategic direction of our IT initiatives and ensuring the continued efficiency and reliability of our technology infrastructure.

Role and Responsibilities
Direct and mentor a diverse team of IT professionals (senior, mid-level, junior, and external consultants).
Foster a culture of continuous learning and development.
Develop and implement IT policies, best practices, and standard operating procedures.
Conduct performance evaluations and provide professional development opportunities.
Promote a culture of innovation, continuous improvement, and technical excellence.
Develop and execute IT strategic plans aligned with organizational goals.
Manage IT budget and resource allocation.
Oversee major IT projects and infrastructure improvements.
Establish KPIs and metrics for IT service delivery and team performance.
Manage relationships with technology vendors and service providers.
Collaborate with department heads to meet IT needs.
Report to executive leadership on IT initiatives, challenges, and achievements.
Negotiate and manage service level agreements (SLAs).