Program Specialist

We are looking for a highly motivated Program Specialist to join our Program Management practice.
As a Program Specialist in R&D and Products, you will play a key role in driving operational efficiency and ensuring the seamless execution of quarterly plans. You will work closely with engineering and product teams to track deliverables, enable cross-functional collaboration, and build data-driven dashboards to ensure visibility and alignment. This role requires a practical, action-oriented mindset with strong technical and operational expertise.
Responsibilities:
Cross-Engineering & Product Operations
Support the development and optimization of operational workflows to enhance team efficiency
Work closely with R&D and Product teams to ensure seamless communication and alignment
Support team members by gathering required data, creating process maps, or assisting with system configurations
Facilitate daily and weekly check-ins to address challenges and maintain momentum
Delivery Tracking
Create and maintain dashboards to provide real-time visibility into delivery status, milestones and monitor KPIs
Work directly with raw data to analyze performance, identify bottlenecks, and highlight improvement areas
Use data to produce actionable reports and provide insights for decision-making at every level
Prepare concise, data-backed reports to update leadership and stakeholders
Enablement & Execution
Support the implementation of Q plans, coordinating across teams to resolve dependencies and blockers
Develop tools, templates, and documentation to support program delivery and improve team workflows
Roll up your sleeves to manage project deliverables, resolve blockers, and ensure smooth handoffs between teams
Assist in resource allocation and scheduling to meet project deadlines
Operational Problem-Solving
Dive into operational challenges to troubleshoot issues and implement quick, effective solutions
Maintain and optimize project tools, templates, and documentation for consistent and efficient execution
Ensure clear and structured workflows, identifying and fixing process gaps as they arise.