CRM Operations Manager

This role involves managing in-game operations through a proprietary back-end system, planning and executing CRM Push notifications, collaborating with development teams to improve operational systems, and coordinating in-game marketing campaigns and activities. Additional responsibilities include thorough testing of events and features before release and serving as a key point of contact in feature development processes.

Responsibilities

Manage in-game operations using our proprietary back-end system, including setting up promotions and controlling features
End to end ownership- Plan, Create, Implement and Monitor the CRM Push notifications operations of Match Masters
Collaborate with development teams to continuously improve operational systems
Coordinate and Execute marketing in- game campaigns and activities
Conduct thorough testing of events and features before production release
Foster strong cross-unit collaboration within the Match Masters studio
Serve as a focal point for Operations in feature development processes