UX QA - Identity Protection

About the Role:

You'll be joining the Identity Protection product group. This group is responsible for creating the building blocks of protecting and understanding identities of all types and helps deliver products that focus on helping customers achieve Zero-Trust framework on a single platform.

We are looking for an experienced QA Analyst to join our team and help ensure our product UIs work well and address users’ needs.

You’ll be joining a cross-functional, global UX team composed of software engineers, designers, researchers, and writers collaborating closely to deliver the best possible experience for our customers.

What you’ll do:

Write and execute test plans for new UI features

Help develop and document requirements

Help educate and advocate for testing best practices and overall product quality

Participate in design and documentation reviews

Coordinate with multiple teams to understand requirements and get issues addressed

Look at the product holistically and rigorously test the UI to find inconsistencies and issues that are difficult to test automatically.

Identify and/or create environments/conditions needed for testing

What you’ll need:

Experience testing web UI

Experience writing and executing test plans

Experience documenting technical requirements

Knowledge of classes and testing methodologies

Attention to detail and organization

Comfort working on multiple projects simultaneously

Comfort working with diverse stakeholders

Courage to champion the user perspective and the quality of the project

Pragmatism to prioritize issues and prevent perfect being the enemy of great

Bonus points:

Experience automating test execution

Experience editing/proof-reading

Knowledge of and experience in cybersecurity or productivity apps