Office & Employee Experience Manager

Why Darrow in Three Words: People, Culture, Mission

At Darrow, we're dedicated to advancing justice worldwide through our AI-based platform that discovers harmful legal violations and secures compensation for millions of victims. Our mission of frictionless justice is reflected in our values and operations. We believe in empowering our team members to bring their unique selves to our mission and make a meaningful impact.

The Role

We are seeking a dynamic Employee Experience Manager & Office Manager to join our fast-growing team and help promote our data-for-justice revolution. This role is crucial in fostering our people-first culture and ensuring a positive work environment that aligns with our mission.

Not Your Typical Employee Experience Role

Our mission is about justice at scale, and we provide our team members with the resources they need to get the job done. Imagine walking into work every day knowing that you’re not only advancing your career, but making a positive impact on the world. At Darrow, we have created an open, action-based culture unlike any other.

What Will You Be Doing?

Employee Experience:

Develop and implement an annual Employee Experience plan to enhance engagement, satisfaction, and retention
Collaborate closely with the People Team to ensure an exceptional employee experience throughout the employee lifecycle
Support and improve onboarding and offboarding processes
Gather and analyze employee feedback to continuously improve workplace culture

Office Management:

Oversee daily office operations, including facility management and maintenance
Manage office supplies inventory and procurement
Coordinate internal events and manage office budget, expenses, and vendor relationships

Requirements:

3+ years of experience in Employee Experience and Office Management positions
Excellent communication skills in English, both written and verbal
Highly organized with strong attention to detail
Ability to work under pressure, multitask, and prioritize effectively
People-oriented with a positive attitude
Strong sense of ownership and resourcefulness
Team player who can also work independently in a fast-paced startup environment