Senior Technical Program Manager (Cortex Devops Group)

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

Job Description

Your Career

Palo Alto Networks is seeking an experienced and highly motivated Sr. Technical Program Manager to join our exciting, fast growing company. This dynamic individual will be the liaison between Devops engineering group and others (SW, Product etc) with a focus on high quality, on-time successful releases.

This role reports to Devops Director, Cortex product

You will be expected to be versed in the technical domains and be able to engage with an experienced cross-disciplinary staff . We are looking for someone with strong critical thinking and analytical skills, who is a self-starter, a great communicator and has demonstrated ability to build consensus at all levels, and is passionate about driving change in a dynamic fast-paced environment.

Your Impact

Work closely with DevOps, SRE and platform engineering teams to orchestrate end-to-end delivery of complex infrastructure and product capabilities across multiple services and environments.

Serve as the primary integration point between DevOps and development teams, ensuring smooth alignment on architecture, deployment models, CI/CD processes, reliability targets, and production readiness.

Partner with product management to translate high-level requirements into technical execution plans, define realistic timelines, and track cross-team commitments.

Maintain a system-level understanding of all moving parts: production change process, infra upgrades, migrations, capacity plans and rollout constraints.

Identify and flag technical dependencies early, particularly those affecting infrastructure, deployment flows, monitoring, and scaling requirements.

Drive and define change-management processes: release planning, rollout strategies, maintenance windows, gating criteria, risk assessments, observability readiness, and post-launch validations.

Coordinate sprint plans, milestones, and execution cycles across DevOps and development organizations, ensuring teams deliver aligned increments that fit into broader program roadmaps.

Provide regular communication to senior engineering leadership on execution status, blockers, architectural risks, and operational concerns.

Work hand-in-hand with technical leads/architects to understand deep technical topics such as Kubernetes upgrades, multi-region deployments, data-store migrations, networking changes, or infra cost optimizations.

Qualifications

Your Experience

8+ years of engineering or technical program management experience, including 4+ years managing cross-functional infra/DevOps delivery programs at scale.

Deep, hands-on understanding of SaaS DevOps domains: release orchestration, multi-region deployments, environment promotion flows, maintenance windows, incident lifecycle, change-management, and production readiness standards.

Strong familiarity with Agile methodologies, sprint/iteration planning, and running large cross-team delivery cycles across infra and development organizations.

Demonstrated ability to work with engineering teams to translate product and architectural requirements into detailed technical execution plans, functional specifications, test/validation criteria, and deployment strategies.

Comfortable presenting program status, architecture risks, and operational considerations to SVP/VP-level leaders; able to convert complex technical execution into clear, actionable communication.

Bachelor’s/Master’s degree in a technical discipline (Computer Science, Software Engineering, Information Systems)

Hands-on experience with JIRA and Confluence.

Additional Information

The Team

Our engineering team is at the core of our products and connected directly to the mission of preventing cyberattacks. We are constantly innovating — challenging the way we, and the industry, think about cybersecurity. Our engineers don’t shy away from building products to solve problems no one has pursued before.

We define the industry instead of waiting for directions. We need individuals who feel comfortable in ambiguity, excited by the prospect of a challenge, and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.