IT Support Specialist

R&D IL
Location: IL, Full-time
Description :

EverC is a pioneer of advanced technology that provides risk intelligence for global enterprises. We use artificial intelligence and machine learning modeling to crawl millions of domains and give our clients full visibility, insight, and understanding of the internet. We shine a light on hidden merchant risk and reveal new opportunities to help businesses grow.We are looking for professionals who are passionate team players, creative leaders and eager to make a difference by helping to create a world-changing disruptive technology.

Become a part of a smart, creative, inspiring, and fun team. The Ideal candidate is a detail-oriented person, experienced with various technologies, has high technical skills, a fast learner that has a “get things done” mentality.

Responsibilities

Part of the Helpdesk team, providing end-user support to all employees globally.
Install, Configure & Troubleshoot all company’s endpoints.
Responsibility for all company onboarding/offboarding IT processes includes IT procurement.
Managing inventory and deployments.
Execute Hardware lifecycle Policy
Working with vendors (Orders, Support, procuring)
Support 3rd party applications and platforms (Office 365, Jira, Confluence, DaaS)

Requirements :
Over 1-2 years of experience in an IT Support role.
Excellent communication skills and a service-oriented attitude.
Self-motivated and independent.
Experience with Office 365 / G Suite – a must.
Proficient English, both written and spoken – a must
Experience supporting Mac – a must
Experience working with JumpCloud DaaS – an advantage
Experience with scripting - PowerShell or other – an advantageWe strive for excellence across the globe
Katie Wetherby
Creative Director, US

EverC is an amazing company, and I’m lucky to work with some of the smartest people in the industry worldwide. Every employee plays a key role in our success, and I’m proud to contribute to our shared goal. The team’s energy and collaboration make it a fun and rewarding environment.

We’re all united in making the internet a safer place, and I love being part of a company that shares my values.

Noga Levy
Data Science Lead, IL

I like that the tasks at EverC are varied and challenging and it is incredibly satisfying to see the immediate impact the AI team has on the product.

I love the fun, startup vibe in the company – everyone is so friendly and the teams work closely and always look to help each other.

Ron Cohen
Solution Architect, IL

EverC’s mission is to fight the ‘bad guys’, EverC has a very complex goal of cleaning up the internet. We are trying to do good in a very complex, high-pace ecosystem and I resonate with that. We need to stay ahead of the game with top-notch industry experts and technology stack.

Our leadership team empowers us, the employees, to think big and help shape the future of the company. I do not take this for granted.

Katie Wetherby
Creative Director, US

EverC is an amazing company, and I’m lucky to work with some of the smartest people in the industry worldwide. Every employee plays a key role in our success, and I’m proud to contribute to our shared goal. The team’s energy and collaboration make it a fun and rewarding environment.

We’re all united in making the internet a safer place, and I love being part of a company that shares my values.

Noga Levy
Data Science Lead, IL

I like that the tasks at EverC are varied and challenging and it is incredibly satisfying to see the immediate impact the AI team has on the product.

I love the fun, startup vibe in the company – everyone is so friendly and the teams work closely and always look to help each other.

Ron Cohen
Solution Architect, IL

EverC’s mission is to fight the ‘bad guys’, EverC has a very complex goal of cleaning up the internet. We are trying to do good in a very complex, high-pace ecosystem and I resonate with that. We need to stay ahead of the game with top-notch industry experts and technology stack.

Our leadership team empowers us, the employees, to think big and help shape the future of the company. I do not take this for granted.

Katie Wetherby
Creative Director, US

EverC is an amazing company, and I’m lucky to work with some of the smartest people in the industry worldwide. Every employee plays a key role in our success, and I’m proud to contribute to our shared goal. The team’s energy and collaboration make it a fun and rewarding environment.

We’re all united in making the internet a safer place, and I love being part of a company that shares my values.

Noga Levy
Data Science Lead, IL

I like that the tasks at EverC are varied and challenging and it is incredibly satisfying to see the immediate impact the AI team has on the product.

I love the fun, startup vibe in the company – everyone is so friendly and the teams work closely and always look to help each other.Perks & Benefits

Our benefits include health care, equity, 401k, and generous PTO. We offer flexible opportunities, including remote, in-office, and hybrid, so our employees can work in a way that suits their lifestyle and well-being.

We are committed to nurturing diversity, equity, and inclusion.

HEALTHCARE
Medical, vision, and dental insurance from day one
401K & EQUITY

401k matching and more. Issued equity for every employee.

CULTURE

Generous PTO, community involvement, and employee engagement

FLEXIBILITY

Hybrid & remote opportunities, schedules that empower you to do your best work.