Customer Engineer, Infrastructure Modernization, Cloud

Required Customer Engineer, Infrastructure Modernization, Cloud
About the job:
When leading companies choose our Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use our Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales users by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to our Cloud products.
The Cloud Platform team helps customers transform and evolve their business through the use of our global network, web-scale data centers and software infrastructure. In this role, you will work with the Sales team to introduce our Cloud to our customers. You will help prospective and existing customers and partners understand the potential of our Cloud, develop creative cloud solutions and architectures to solve their business challenges, and problem-solve any potential technical roadblocks.
Our Cloud accelerates every organizations ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage our cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to us as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities:
Inspire customers and peers to solve difficult problems with innovative and novel solutions.
Work with the team to identify and qualify business opportunities, identify key customer technical objections and develop a strategy to resolve technical blockers.
Manage the technical relationship with our customers, including managing product and solution briefings, proof-of-concept work, and the coordination of additional technical resources.
Work with customers to demonstrate and prototype Cloud product integrations in customer/partner environments as well as domain SAP knowledge in conjunction to those solutions.
Recommend integration strategies, enterprise architectures, platforms and application infrastructure required to successfully implement a complete solution using best practices on our Cloud.