Professional Services Consultant

Required Professional Services Consultant
Job Id: 18439
Why Join Us?
A leading provider of cyber security solutions to governments and corporate enterprises globally. Our solutions protect customers from 5th generation cyber-attacks with an industry leading catch rate of malware, ransomware and other types of attacks.
As the security infrastructures get more complex, Professional Services can help customers to design, deploy, operate and optimize our solutions. Professional Services is a global team of the most driven, creative and innovative people redefining the security landscape by meeting our customers' real-time needs and providing our cutting-edge technologies and services to an ever-growing customer base. If you want to make the cyber world a safer place, join us. This position requires up to 80% travel to customer sites nationwide.
Key Responsibilities:
Consulting large customers in product integration and design
Implementing, migrating, upgrading and optimizing our high-end products in complex network environments
Developing Methods of procedures and low level designs to meet customers criteria
Developing test plans and testing new features and products before deploying them in production
Troubleshooting our products when necessary
Assisting in customer production cutovers outside of office hours
Providing product training and workshops to customers
Working in collaboration with sales, R&D, TAC and other teams to ensure customer satisfaction.