Operational Excellence Expert

The Operational Excellence Expert is a pivotal function in our People and Culture global team. This function will oversee global people operations, promote and support data driven decisions, and drive operational excellence, from planning to execution, to ensure we are creating simple, quality experiences for employees and has the right data and infrastructure for sustainable growth. This role involves working closely across the global People and Culture team, as well as cross-functional teams.

Work across the employee lifecycle to identify ways to innovate and scale current processes, design best in class HR processes to ensure we are creating simple, quality experiences for employees and has the infrastructure for continued growth.
Using a combination of customer empathy, analytics, and process engineering, proactively identify opportunities for improvement to HR processes, driving efficiency and data integrity.
Develop and tailor HR processes, policies, and procedures.
Design and implement a scalable support model to optimize the employee experience for a growing and distributed workforce.
Design and execute on change management and education activities to ensure successful implementation of program/process changes.
Balances run the business requests with longer term project deliverables and timelines.
Define and create dashboards and reports, from needs analysis to requirements definition, design and implementation of BI Tools. Analyze data sets needed to be presented, and work on implementation with the BI Team.
Conduct detailed data analysis to support all HR management aspects, draw comprehensive insights to present to stakeholders.
Partner across People & Culture global team, Finance, MIS, BI, and other teams to design, integrate and optimize people processes and systems, ensuring seamless data flow between systems.