Product Manager

Currently we are looking for a Product Manager to join our team. Full description of the position and requirements can be found below.
What You'll Do:

I. MAIN DUTIES AND RESPONSIBILITIES:
Owning and managing the Custom Integrations, aligned with goals set by management.
Owning, as well as being responsible for documenting the Custom Integrations process: from conceptualizing, story-boarding, PRD (Product Requirements document) creation, including system use cases and white sheets, and many more.
Delivering PRDs with prioritized features to relevant stake-holders in R&D and Delivery.
Acting as liaison between all stake holders, including executive management, party businesses, marketing representatives, customers and R&D team, both internal and external, throughout products lifecycle.
Collecting and communicating product requirements and managing the release of Integrations Contents.
Assist in the planning of incoming projects, as well as assisting in any capacity to streamline the launch of new integrations.
Assisting in the Managing of product backlogs and versions according to SCRUM/Agile Methodologies.
Understands the integration process in details in every step.
Defines requirements, plans and coordinates integration projects from design and development to production.
Implements continuous improvement practices.
Analyzes and handles all issues and change requests.
Proactively identifies risks and issues to the quality of the integrations.
Monitors deliverables on a daily basis, identify critical points and obstacles.
Manages client expectations and escalations throughout the integration.
Develops strong working relationships with customer tech experts, end-users and all stakeholders involved in the project.
Holds meetings with customers on weekly basis to review open issues, performance and updates.
Key point of contact for the customer.
Assists with high severity requests or issue escalations as needed.
Maintain transparent communication with immediate manager, with respect to work undertaken and ensure that performance standards/expectations should not get breached.
Regularly update and consult with direct manager regarding ongoing tasks and projects.
Provide timely progress reports and seek guidance as needed to ensure efficient workflow.
Attend & contribute to team huddles, meetings & ad hoc meetings when required.
Assist in additional tasks and projects as assigned by supervisors or management to support the achievement of department and organizational goals.

II. INFORMATION LINKS AND RELATIONSHIP
In his/her everyday work the Product Manager is subordinate to his/her manager or to the Managing Director of the Company, according to the approved Companys organizational chart.
Works closely with all relevant parties both inside and outside of the company.