Payment Analyst

The successful candidate will help protect the financial and reputational interests of PayBox and our clients by researching, analyzing, and taking appropriate action on questionable or suspicious transactions. As a Payment Analyst at PayBox, you will be a key member of our team responsible for ensuring the smooth and efficient processing of payments for our users. In this role, you will monitor and analyze payment activity, identify potential fraudulent activity, and work with the appropriate teams to mitigate any risks. You will also maintain compliance with relevant regulations and laws, and work with external partners to integrate new payment methods and improve the User Experience. Responsibilities:
* Monitor and analyze payment activity on the PayBox platform to identify potential fraudulent transactions or suspicious activities.
* Investigate and research questionable transactions to determine their legitimacy and take appropriate action, which may include blocking or freezing accounts, contacting users for verification, or escalating cases to the relevant authorities.
* Collaborate with cross-functional teams, such as Customer Support and Compliance, to mitigate risks associated with fraudulent activities and ensure a secure payment environment.
* Develop and implement strategies, processes, and tools to enhance fraud detection and prevention measures.
* Generate reports and provide insights on payment trends, fraud patterns, and risk assessment to management and relevant stakeholders.
* Provide training and support to internal teams regarding payment-related issues and fraud prevention best practices.
About Us:
Were PayBox, the first digital wallet in Israel (with over 3 million users). Were the only app that allows users to hold and manage their funds separately from their bank accounts. Through our easy and flexible technology, were leading the group money collection segment and allow different communities to achieve a variety of goals in a convenient and transparent way. But Paybox is not only about groups and communities. Were a leading player in the world of digital payments, fund transfers, payments for businesses, client memberships, and benefits. Paybox is owned by Discount Bank and Shufersal Group, which have partnered to change the world of our day-to-day finances. PayBox is developing an innovative digital platform for financial services, which will change the way we do banking and compete with traditional banking players.