עדיין מחפשים עבודה במנועי חיפוש? הגיע הזמן להשתדרג!

במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.

מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.

חברה בתחום כללי

הרצליה

חברה בתחום כללי

הרצליה
מלאה

You will be the sole staff member based in Israel, work closely with global colleagues of the wider IT services team, that responsible for all IL Site support & Global support requirement.

Provide T2 Desktop Support which includes troubleshooting complex Workstations, O365, Intune, mobility solutions, Windows, MAC OS, and Desktop Application issues
Ensure tickets are assigned and addressed according to SLA
Work on mobile-related issues & requests (ex. SIM\Handset provisioning, enable travel pack)
Work on modern Desktop & Mobile solution which includes implementation & support
Work on End-user compliance\Auditing requirements (global standards)
Work on Hardware related tickets for endpoint Laptop & accessories
Carry out daily tasks and provide the best customer service to internal staff
Document and develop new procedures (Knowledge Articles) for Tier 2 and Tier 1 teams
Provide support and act as escalation for the Global Service Desk

Requirements:
Lets Talk about who we are looking for:
At least 5 years experience in IT field.
Strong experience in Windows 10\11, Intune (MDM) ,Autopilot, O365, Email, Desktop security solutions, MAC OS, JAMF.
Awareness of Azure fundamentals\MFA.
Awareness of ITIL\Service Now.
Strong troubleshooting and problem-solving skills.
Ability to write detailed reports and procedures.
Ability to work under pressure and independently.
Excellent oral and written communication skills in English language.
Degree in Computer Science or related field.

Nice to have:
Understanding of the below technologies is desirable.
Windows Server.
AWS.
Azure AD.

This position is open to all candidates.