עדיין מחפשים עבודה במנועי חיפוש? הגיע הזמן להשתדרג!
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.
מלאה
Required SRE Support Engineer
As a ETAC Engineer, you will be responsible for:
Taking full ownership of complex technical issues, including initial troubleshooting, identification of root causes, issue resolution and communication
Leading internal escalations and communicating with TAC and R&D teams
Designing and maintaining the FortiEDR knowledge base, keeping it up-to-date with relevant information
Providing product feedback and insights to internal teams
Managing internal projects related to TAC and on-prem customers such as training and support readiness for release
Be able to execute DevOps Operation required for private & public cloud (GCP, AWS) continues operation.
As a ETAC Engineer, you will be responsible for:
Taking full ownership of complex technical issues, including initial troubleshooting, identification of root causes, issue resolution and communication
Leading internal escalations and communicating with TAC and R&D teams
Designing and maintaining the FortiEDR knowledge base, keeping it up-to-date with relevant information
Providing product feedback and insights to internal teams
Managing internal projects related to TAC and on-prem customers such as training and support readiness for release
Be able to execute DevOps Operation required for private & public cloud (GCP, AWS) continues operation.
Requirements:
3+ years of experience in supporting B2B SaaS as a Tier-3 or SRE (or different position with similar responsibility).
Good understanding of Shell scripting and/or programming languages, Python scripting is preferred.
Experience supporting and troubleshooting endpoint devices a must.
Excellent communication skills and the ability to work in a fast-paced, team environment a must.
Experience in a cloud environment a must.
Knowledge in Cyber Security, networking, endpoint, and scripting - an advantage
Good understanding of endpoint solutions- an advantage
Outstanding interpersonal and communication skills.
Strong problem solving skills and a great Technical orientation to resolve issues
Ability to interact effectively and deliver technical concepts to technical and nontechnical personnel alike
Self-starter, able to learn new technologies quickly
Ability to multi-task and work independently under pressure
Excellent English level, both written and spoken.
3+ years of experience in supporting B2B SaaS as a Tier-3 or SRE (or different position with similar responsibility).
Good understanding of Shell scripting and/or programming languages, Python scripting is preferred.
Experience supporting and troubleshooting endpoint devices a must.
Excellent communication skills and the ability to work in a fast-paced, team environment a must.
Experience in a cloud environment a must.
Knowledge in Cyber Security, networking, endpoint, and scripting - an advantage
Good understanding of endpoint solutions- an advantage
Outstanding interpersonal and communication skills.
Strong problem solving skills and a great Technical orientation to resolve issues
Ability to interact effectively and deliver technical concepts to technical and nontechnical personnel alike
Self-starter, able to learn new technologies quickly
Ability to multi-task and work independently under pressure
Excellent English level, both written and spoken.
This position is open to all candidates.
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.
תל אביב - יפו
