Site Manager

About us: Founded in 2014, we are a leading flexible workspace provider with an expanding footprint in Europe, Israel and the US. Our design-led office spaces and on-demand offerings such as meeting rooms, event spaces and daily offices provide the ideal solution for enterprise companies, startups, small businesses and entrepreneurs adapting to todays fast-evolving hybrid work environment. We are considered a lifestyle brand that has been bringing hospitality into the world of work, always putting service and experience first. A profitable operator, we have over 15.000 members in 45 prime locations spread across cities such as San Francisco, New York, Miami, London, Berlin, Frankfurt, Amsterdam, Tel Aviv, Warsaw, Bucharest, and more. Why youll love working at Mindspace? Mindspace is a place where employees can thrive and further develop their skill set in an inspiring and nurturing environment: great vibe, employee wellbeing, diverse community, boutique design. Youll work with some of the best people in the industry, who love what they do. Youll be part of a global company with deep respect and understanding for the local culture of each of its markets. Our growth is intrinsically connected to that of our employees, and as a Mindspace employee, youll be presented with long term career opportunities, globally. Who is the ideal Mindspacer? Youre a team player. You take pride in what you do and have a mindset of Im all in when you do it. You know when to take action and how to take the areas of your responsibility to the next level - excellence is the name of the game. You know how to read the room and understand the professional environment youre in.
About the position: Each location is led by its conductorthe site Manager who orchestrates every aspect of the space. This full-time position, based across three locationsHerzliya, Yakum, and Ra'ananareports directly to the City Lead and oversees the entire sales process, day-to-day operations, and local community team. Were looking for a dynamic leader with a strong management background, a collaborative mindset, and a proven ability to deliver results in a fast-paced environment. Responsibilities:
* Overseeing three sites in the Sharon district with full accountability for sales, customer experience, retention, and seamless day-to-day operations.
* Be 100% client-facing, delivering an exceptional customer journey that makes every member feel like a superstar.
* Lead sales initiatives while fostering team growth and development.
* Train and mentor the community management team to ensure their professional success.
* Ensure seamless communication, smooth operations, and efficient maintenance at your locations.
* Drive sales through strategic goal-setting and oversee the successful execution of those goals.
* Continuously improve processes using established metrics and KPIs.
* Manage P&L and budget allocation to ensure they support key objectives.
* Serve as the trusted point of contact for community members, resolving any member-related issues promptly.
* Cultivate an inclusive environment that sparks collaboration and creativity, both internally and with members.