Data Integration Support Engineer

We are looking for a Support Engineer to design, implement, maintain, and support our product deployment at customers production sites, as part of a team responsible for designing and developing scalable, maintainable, highly available network architectures that meet business objectives and SLAs.
In addition, you will be involved in implementing automated data integration and analysis processes across multiple teams, ensuring efficient and accurate data handling and reporting.
The role will also involve running maintenance checks to proactively identify system issues, investigating these issues with team leaders, and ensuring they are effectively resolved.
Responsibilities :
Configure and install various network devices and services.
Perform network maintenance and system upgrades, including service packs, patches, hotfixes, and security configurations.
Monitor performance and ensure system availability and reliability.
Monitor system resource utilization, trending, and perform capacity planning.
Provide Level 2/3 support and troubleshoot issues to resolve problems.
Work within established configuration and change management policies to ensure awareness, approval, and success of network infrastructure changes.
Select security and support tools, policies, and procedures in collaboration with other company teams.
Implement security and support tools, policies, and procedures.
Proactively identify system issues through maintenance checks, investigate them with R&D team leaders, and ensure effective resolution.
Develop, implement, and maintain automated scripts that retrieve and process data from various sources, including APIs, SQL databases, and S3 servers.