Customer Success Representative (CSR) - Proficient in English

Requirements:
Experience: 2-3 years of experience in customer support, preferably within a multinational industrial company.
Education: Bachelors degree in Business Administration, Engineering, or a related field is preferred.
Technical Skills: Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and experience with ERP / CRM systems.
Communication: Excellent verbal and written communication skills in English; additional languages are a plus.
Problem-Solving: Strong analytical and problem-solving skills, with the ability to handle challenging situations with patience and professionalism.
Interpersonal Skills: Ability to build strong relationships with customers and internal teams.
Flexibility: Willingness to work in a dynamic, fast-paced environment and manage multiple tasks simultaneously.
Customer-Focused: A strong commitment to delivering exceptional customer service.