Head of Scheduling & Optimization

Were Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good youve come to the right place.

Location: Israel (Tel-Aviv)
Salesforce Field Service is one of the fastest growing businesses in the company and we are the market leaders. Our customers include many Fortune 500 companies and represent a broad set of industries, including manufacturing, utilities, communications, consumer goods and healthcare.

Our customers rely on our scheduling platform to improve operational efficiency and differentiate their services. Through millions of appointments on billions of pieces of equipment, Salesforce Field Service powers the worlds mobile workforce.

Were seeking an exceptional Product Management Leader to drive the future of our industry-leading Scheduling, Optimization and Dispatch Management products. The ideal candidate is an experienced product leader and manager, who is obsessed with making customers and their teams successful. This is a highly visible leadership role that is ready for a candidate who wants to take their career to the next level.

Your Impact
Define and implement a forward-looking product strategy and roadmap for Salesforce Field Services suite of Scheduling, Optimization and Dispatch Management capabilities

Lead and inspire a team of Product Managers to define and deliver critical product investments across multiple releases, including crafting requirements with prioritized features and success metrics tied to customer value and business growth

Drive close partnership with UX and Engineering to define, scope, prioritize, and deliver standout features that meet market needs.
Ensure the team stays abreast of broader Field Service industry trends and moves by key competitors
Champion customer perspectives, driving continuous customer engagement across the team and embedding their voice into the product development process to deliver high-impact solutions.

Engage with key internal and external partners to deliver roadmap updates, get product feedback, and identify additional challenges and opportunities.

Collaborate with marketing on product positioning, messaging, and go-to-market strategies to ensure market impact.
Serve as a Salesforce ambassador externally, showcasing domain and product expertise across customer interactions, industry and corporate events.

Competencies
Leadership: Demonstrated success in setting an exciting and compelling product vision and in leading directly and/or by influence cross-functional multidisciplinary teams to realize that vision
Team Development: Experience in building and scaling a successful, highly engaged Product Management team
Product Expert: Comprehensive understanding of the end-to-end product development lifecycle, including the ability to translate product requirements into actionable roadmaps and manage backlogs
Entrepreneurial Mentality: Brings an analytical, data-driven and proactive approach to decision-making and problem-solving that enables scaling products to achieve significant revenue growth.
Customer Champion: Consistent track record of building deep customer relationships and understand their needs, with a history of delivering data-driven products.