Program Architect

the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good youve come to the right place.

Our team collaborates with our Customers and Partners during the project lifecycle to share their extensive knowledge of the Salesforce.com platform and product suite. Combined with their experience in technical architecture, enterprise integration, and business solution implementation, they directly drive towards the best possible solutions. They paint a solution vision, architect the system and provide guidance during the implementation. Based on seniority they are involved in the building of solutions (configuration and coding) and/or leading diverse teams of resources in delivery or in strategic aspects.
Program Architects serve as strategic advisors and Salesforce product and platform guides to the companys largest enterprise customers. They typically engage at C-level and drive conversations with our customers enterprise architects and business users equipped with standard methodologies for enterprise architecture functions such as security, performance, development process, and application governance.

Your Impact
Through our extended onboarding program of formal certifications, internal training, knowledge transfer, hands on experience and closely working with other Technical and Program Architects you will become a Salesforce Industries Authority at the forefront of our Architecture offerings, delivering outstanding customer success.
To be successful in the role you:
Be a trusted advisor to key stakeholders in our most strategic enterprise customers
Ensure scalable and standard methodology solutions to meet and exceed customer needs
Guide the evaluation of business and technical requirements

Build relationships with key collaborators and team members
Act as lead architect for the overall engagement by coordinating and aligning work of multiple architects on the tea
Align with project and engagement managers to support planning and implementation in close collaboration with the customer
Review and guide project vision and direction, implementation approach and key artefacts
Direct early solution evaluation, including proactive management of issues and effective engagement with executives, the account team, engineering, and product management
Direct and mentor diverse teams, such as customers, partners, and colleagues in technical delivery aspects, as well as non-technical topics such as communication strategies or executive influence
Fuel our internal growth by identifying, leading or contributing to internal initiatives, such as innovations, building up a strategic brand, and nurturing teammates' skills by sharing knowledge.
Where required, support pre-sales activities to position Salesforce Services
Contribute to broader goals by becoming a citizen philanthropist and give back to our communities by joining or leading volunteering activities