ERP Support and Maintenance

ZOLL Itamar is an innovative medical device technology company that focuses on the development and manufacturing of Home Sleep Apnea Tests to aid in the diagnosis of respiratory sleep disorders. Our core product is the WatchPAT️ family, a revolutionary FDA-cleared portable home sleep apnea test device, that is based on propriety signal and analysis. 80% of patients who have sleep apnea are undiagnosed. We are committed to reach those undiagnosed patients and provide testing to promote wellness and enhance overall quality of life. WatchPAT️ is commercially available within major markets including the U.S., Japan, and Europe, and is the leading home sleep apnea test in the US. ZOLL Itamars corporate headquarters, research and development and manufacturing are in Israel with U.S. headquarters based in Atlanta, GA.

We are looking for a motivated and detail-oriented first level support for ERP Dynamics 365 F&O and to join our team. The successful candidate will provide 1st level support, assist in managing and maintaining our Dynamics 365 Finance and Operations (F&O) environment and other supporting systems such as PLM and Power BI

This position offers an excellent opportunity to make a significant impact and work in a global, dynamic, and challenging environment and to grow their skills and career in Information Systems and ERP application.

:Duties and responsibilities

Perform system testing, quality assurance, and proper documentation per company procedures to ensure the stability and accuracy of the ERP system.
Conduct user training.
Maintain system settings and user accounts.
Handle system updates, patches, and upgrades.
Create system documentation and user guides.
Provide out-of-hours support for critical issues.