Sr. Software Engineer - Full Stack

Our company empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees.
Through company Cloud, the #1 AI-powered experience orchestration platform, the company delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at scale.
As the trusted, all-in-one platform born in the cloud, comapny Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time.
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed.
And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work.
Join the team and create the future of customer experience together.
Our company is a fast-growing company that is leading the customer experience domain.
As a Senior Software Engineer in the company Digital Experience group (DX), you will join a team focusing on developing and delivering cutting-edge AI services in a global deployment.
You will work in a fast-paced environment where continuous change and innovation are certain.
This is an opportunity to be a team member with ownership responsibility for production-level service deployments and operations with global reach and maximum customer impact.
Most importantly, at our company, we know the importance of having fun on this journey and promoting a strong collaborative team culture with hackathons, weekly casual tech talks and team gatherings.
What you will do:
Develop, design, and deploy highly available, fault-tolerant applications that will help drive improvements toward the features, reliability, performance, and efficiency of the Genesys DX platform.
Work with development partners to shape the architecture, design, and implementation of new and existing systems to enhance their reliability, performance, efficiency, and scalability.
Actively review code, mentor junior development staff, and provide peer feedback.
Collaborate with engineering teams to identify and resolve pain points and evangelize best practices.
Troubleshoot production issues and come up with solutions as required.
Job number- JR105052.