We are seeking a talented Intelligence Analyst for an Analyst position to join our local team. In this role, you will be conducting in-depth intelligence investigations as well as helping to ensure customer enablement and satisfaction.
Responsibilities:
Monitor and report on open-source (i.e., social media) changes, including but not limited to new platforms and restrictions within existing ones.
Work closely with customers to understand their operational and technical requirements and convey these to the sales team.
Conduct open-source investigations to develop use cases to be showcased
Produce lengthy, detailed intelligence (OSINT) reports - both independently and at the request of sales, customers, etc.
Assist with onboarding customers by proactively providing support, guidance on best practices, and providing relative use cases.
Train and educate customers on the product upon purchase.
Master the product offering and suggest enhancements based on end-user needs.
Participate in professional events such as on-site demos and exhibitions.