עדיין מחפשים עבודה במנועי חיפוש? הגיע הזמן להשתדרג!
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.
גב מערכות
- תל אביב - יפו
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גב מערכות
- תל אביב - יפו
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מלאה
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A FinTech/Cyber-Security technology company is looking for a Skilled and motivated Customer Service Professional.
This role is a vital part of tha company Customer Success Team, responsible for overseeing the onboarding process of vendors onto our cybersecurity system for our esteemed clientele.
The successful candidate will serve as the main point of contact for vendors on behalf of our clients, ensuring seamless integration and continued support throughout the vendor onboarding process. They must be comfortable with working under tight deadlines, multitasking, utilizing various tools, and managing and responding to a large influx of customer service-related inquiries.
Vendor Liaison; Client Relationship Management; Onboarding Coordination; Difficult Conversations; Issue Resolution
This role is a vital part of tha company Customer Success Team, responsible for overseeing the onboarding process of vendors onto our cybersecurity system for our esteemed clientele.
The successful candidate will serve as the main point of contact for vendors on behalf of our clients, ensuring seamless integration and continued support throughout the vendor onboarding process. They must be comfortable with working under tight deadlines, multitasking, utilizing various tools, and managing and responding to a large influx of customer service-related inquiries.
Vendor Liaison; Client Relationship Management; Onboarding Coordination; Difficult Conversations; Issue Resolution
Requirements:
Proven experience in customer service or a similar customer-facing role, preferably in the cybersecurity or banking industry.
Excellent verbal and written English communication skills
Extensive customer service skills, with experience managing a high-volume of incoming phone calls and email communications from vendors.
Exceptional communication and interpersonal skills, with the ability to build rapport and trust with clients, vendors, and colleagues at all levels.
Problem-solving mindset, with the ability to quickly identify issues, analyze root causes, and develop effective solutions.
Team player with a collaborative and proactive approach to work.
Strong technical aptitude and understanding of cybersecurity and banking concepts and technologies are preferred.
Demonstrated capacity to handle a substantial workload and prioritize tasks effectively.
Proven experience in customer service or a similar customer-facing role, preferably in the cybersecurity or banking industry.
Excellent verbal and written English communication skills
Extensive customer service skills, with experience managing a high-volume of incoming phone calls and email communications from vendors.
Exceptional communication and interpersonal skills, with the ability to build rapport and trust with clients, vendors, and colleagues at all levels.
Problem-solving mindset, with the ability to quickly identify issues, analyze root causes, and develop effective solutions.
Team player with a collaborative and proactive approach to work.
Strong technical aptitude and understanding of cybersecurity and banking concepts and technologies are preferred.
Demonstrated capacity to handle a substantial workload and prioritize tasks effectively.
This position is open to all candidates.
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.
ערב
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