Sales Engineer

We are looking for a Sales Engineer.
The Sales Engineer (SE) will be the technical bridge between our Sales Representatives and their pre-sales customers. The SE will take ownership of the prime technical relationship with our pre-sales customers to help close business by proactively managing and delivering technical information to our customers both onsite, online, and via telephone.
RESPONSIBILITIES:
Provide solutions to complex technical issues in the pre-sales capacity.
Provide Proof of Concept service to pre-sales customers and help clients with planning and implementation of our software products.
Channel feature requests to Product Management to enhance our products with new features that address customer needs.
Participate in alliance projects including building vendor and customers relationships.
Participate in our beta testing programs including internally testing products in alpha and beta phase.
Must be able to provide software/network troubleshooting on complex technical issues.
Maintain and expand working knowledge of current and beta (non-released) products.
Assist in development of the Knowledge Base.
Provide product trainings upon request.
Share best practices with other SEs to enhance the quality and efficiency of the other members.
Contribute to building the SE Readiness Program and develop Subject Matter Expertise in assigned products and solutions.
Must be able to travel regionally (about 30-35%) and perform sales presentations, marketing and user group events, and emergency on-site support to customer locations.
Work in a fast-paced, high-pressure environment under minimal supervision to provide detailed technical knowledge of our software products in the pre-sales context.