עדיין מחפשים עבודה במנועי חיפוש? הגיע הזמן להשתדרג!

במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.

מעל 80,000 משרות • אלפי משרות חדשות בכל יום
חינם. בלי פרסומות. בלי אותיות קטנות.

חברה בתחום כללי

תל אביב - יפו

חברה בתחום כללי

תל אביב - יפו
מלאה

Our Support Team is looking for a Support Representative who is passionate about addressing and solving customer issues, to join us in our Tel Aviv headquarters. This is a great opportunity to join a growing Support Team in the FinTech industry.

If you are someone who thrives in a fresh, fun, and dynamic team environment, looking to grow in a long-term position - this could be the role for you!

What you will do:

Address and solve customer issues through email, Slack, and Skype

Cooperate with other online platform representatives

Help customers with API integration to our gateway

Build and maintain the transaction process

Identify and document bugs and features

Handle correspondence with merchants and various third parties

Manual QA of integrations with our partners

Requirements:
Availability to work during weekends/holidays
Experience in technical/customer support.
Familiarity with APIs (Application Programming Interfaces)
Ability to analyze and interpret technical data and logs
Ability to quickly learn and adapt to new features and innovations.
Strong organizational, analytical, written, and verbal communication skills.
Passion for troubleshooting and constant self-learning.
Superb attention to detail.
Advantages:

Native speakers of Chinese/Hindu/Malay/Indonesian/Japanese/Korean/Turkish/Thai/Vietnamese/Tagalog/Urdu/French/Spanish/Greek
Knowledge of tools, concepts, and methodologies of QA

This position is open to all candidates.