Senior Software Architect

we are looking for a highly motivated, professional, hands-on, Lead Software Architect to join CXone, our fully integrated open cloud customer experience platform.

You'll work on flagship product suite which delivers Solutions in complex environments to provide an end-to-end solution for contact centers. Youll have a unique opportunity to shape and evolve the architecture of our core services and drive forward the entire suites technological roadmap.

What youll be doing:

Design and plan core software components and services architecture with emphasis on performance, resiliency, reliability, scale and cost.
Lead the suites performance testing architecture, bring innovation into additional performance and resiliency testing methods and push stakeholders to adopt and implement.
Drive the suites software modernization and non-functional requirements backlog, activities and roadmap.
Act as the Line of Business Security Champion
Establish and enforce best practices, coding standards, and architectural guidelines across the development organization. Maintain up to date architectural vision.
Ensure correct implementation of architectural concepts throughout product development.
Act as the R&D product expert, understanding the product in terms of its requirements, purpose and need in the market
Interface with R&D Groups (including Product Managers), Customer Support and Services