QA Manager

our company we are on a mission to change how healthcare practices manage the most important part of their business surgery. Driven by a passionate and dedicated team, we are an enterprise SaaS company in the digital health space. We have built a market-leading product and brand position, counting some of the most reputable surgical practices in the US among our customers. We are gearing up for an expansion nationwide, and thats where you fit in R&D seeks a passionate, hands-on QA Manager to join our R&D team. The QA Manager is a senior QA professional who leads the QA team, its workload, priorities, work quality, and goals. You will report to the VP R&D and work closely with the Product owner to plan sprints and releases, Tech Support, and Customer Experience to assist with knowledge transfer and troubleshooting. What you will do:
* Take a leading role in ensuring the delivery of a high-quality product.
* Manage, lead, and mentor the QA team with best practices and advanced testing techniques.
* Work with the R&D team to TEST, troubleshoot, and release our product using Scrum methodology.
* Ensure support escalations are processed in a timely manner from QA aspects including direct calls with our customers when required. We are working hybrid - 3 times a week in our Jerusalem-based office #LI-hybrid