IT Administrator

Papaya Global is a rapidly growing, award-winning B2B tech unicorn with an ambitious mission to revolutionize the payroll & payments industry. With over $400M raised from multiple tier-one investors, our innovative technology provides a comprehensive solution for managing global workforces, encompassing everything from hiring and onboarding to managing and paying employees in over 160 countries.

We are seeking IT administrator to join the IT group, reporting to the Head of IT. We are looking for a team player, independent and responsible person, quick learner, adapting to changes.

Responsibilities include:

Be part of our Global IT team for all company’s worldwide employees.
Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
Maintain, upgrade, and troubleshoot physical and virtual PCs / Laptops,
Install, modify, and repair computer hardware and software for all the company worldwide employees.
Prepare and install new employees’ computers (Mac & Windows)

You will

Deliver innovative solutions (cloud platforms) Azure AD, Office 365, Intune, and related technologies
Support on / off-boarding process
Support Papaya employees (global and local)
Monitor network performance and troubleshoot problem areas as needed
Work with various teams - such as security, R&D, DevOps, and more
Support and execute IT projects and new technologies

Requirements:

5+ years of practical, hands-on experience in Helpdesk support and IT Systems Administration
knowledge and experience with Microsoft Entra ID
knowledge and experience with Microsoft Intune
knowledge with Microsoft Power Automate
Experience with supporting and managing Windows and Mac devices
Deep knowledge with office 365 (manage groups, users, and integrations, SSO, SharePoint)
Experience with supporting Azure VMs
Experience with power shell and scripting
Highly proficient in spoken and written English
Team player, high serviceability, great interpersonal skills – Must