Automation & Integrations Specialist

About QuantHealth

QuantHealth is an AI company transforming clinical trial planning and execution through simulation technology. Our platform helps pharmaceutical and biotech companies make smarter, faster, and more cost-effective decisions by predicting clinical trial outcomes before they happen. As QuantHealth scales, operational excellence and automation are critical to enabling efficiency across the organization. We are looking for an Automation & Integrations Specialist to join the Operations team and partner closely with the Business Operations to build and scale automation solutions across the company.

Role Overview
The Automation & Integrations Specialist will be responsible for designing, implementing, and maintaining automation workflows and system integrations that improve operational efficiency across QuantHealth.
Working closely with the Director of Business Operations and stakeholders across Sales, Marketing, Finance, Operations, Customer Success, Clinical, and Product teams, this role will translate business requirements into scalable automation solutions using modern automation, integration, and AI-powered tools.
This is a hands-on technical role focused on implementation and execution. The ideal candidate enjoys building workflows, connecting systems, troubleshooting integrations, and leveraging low-code/no-code platforms to solve business problems. While this is not a software engineering position, it requires strong technical aptitude and experience working with APIs, webhooks, data flows, and business systems. The Automation & Integrations Specialist will also collaborate closely with Information Security (InfoSec) stakeholders to ensure all automations and integrations comply with company security, privacy, and governance requirements.

Responsibilities
Automation & Systems Integration

Design, build, and maintain automation workflows using platforms such as Zapier, n8n, Make, HubSpot, Airtable, Notion, Slack, and other business systems
Configure and manage integrations between internal and third-party platforms using APIs, webhooks, native connectors, and automation tools
Build and maintain AI-assisted workflows and operational automations
Troubleshoot workflow failures, integration issues, authentication problems, and data synchronization challenges

Process Automation & Optimization

Work with business stakeholders to understand workflows, requirements, and operational challenges
Identify automation opportunities and translate business needs into practical technical solutions
Improve and standardize operational processes through scalable automation and system design
Create and maintain documentation for workflows, integrations, and operational processes

Stakeholder Enablement

Train and support stakeholders on automated workflows and integrations
Provide ongoing support, troubleshooting, and recommendations for process improvements
Promote automation best practices and adoption across the organization

Security & Compliance

Partner with InfoSec and IT teams to ensure automations comply with security, privacy, and governance requirements
Follow established standards for system access, permissions, and data handling
Maintain appropriate controls and documentation for automated processes

Requirements

Must-Have

2–5 years of experience in automation, business systems, technical operations, RevOps, BizOps, systems administration, or a related role
Hands-on experience with automation platforms such as Zapier, n8n, Make, Workato, or similar tools
Experience configuring and troubleshooting API-based integrations and webhooks
Strong understanding of JSON, data mapping, and system-to-system communication
Experience working with business systems such as HubSpot, Salesforce, Airtable, Notion, Monday.com, NetSuite, or similar platforms
Strong troubleshooting, analytical, and problem-solving skills
Comfortable using AI tools and low-code/no-code platforms to develop solutions
Ability to translate business requirements into technical implementations
Excellent communication skills and ability to work effectively with technical and non-technical stakeholders

Nice-to-Have

Experience with REST APIs, OAuth authentication, and API testing tools such as Postman
Basic scripting experience in JavaScript, Python, SQL, or similar languages
Experience implementing AI-powered workflows and automation solutions
Experience working in a startup or high-growth environment
Familiarity with security and compliance considerations in SaaS environments

What Success Looks Like

Manual operational work is reduced through effective automation
Business systems are connected through reliable and scalable integrations
Automation workflows are secure, stable, and well-documented
Stakeholders confidently use and manage automated processes
Operational efficiency improves across multiple departments

Why Join QuantHealth

Work at the intersection of AI, healthcare, and operational innovation
Build impactful automation solutions used across the entire organization
Gain exposure to a wide range of business systems and technologies
Join a fast-growing company where your work will have visible and measurable impact
Grow your expertise in automation, integrations, AI, and operational excellence