Director of Business Applications

Company Description

At TAPI, we’re not just a company—we’re a community committed to advancing health from the core. As the world’s leading supplier of active pharmaceutical ingredients (APIs), we partner with 80% of the top 50 global pharmaceutical companies. With a legacy spanning over 80 years and a portfolio of more than 350 products, as well as custom CDMO services, we’re shaping the future of health worldwide.

Our strength lies in our people—a team of over 4,200 professionals across 13 state-of-the-art facilities in Italy, Hungary, the Czech Republic, Croatia, Israel, Mexico, and India. Together, we innovate, solve problems, and deliver excellence. Join us and be part of a mission that transforms lives

Job Description

Lead the Commercial Technologies and Innovation Project Management team in delivering systems and innovation initiatives that support commercial growth.
Directly manage and develop a team of three project managers, providing mentorship, coaching, and performance management.
Own and optimize the enterprise CRM platform (Salesforce), ensuring it supports operational and strategic business needs.
Drive the evaluation and adoption of emerging technologies, with a strong emphasis on artificial intelligence (AI), automation, and data-driven tools.
Oversee the end-to-end planning and execution of projects, ensuring timely delivery within scope and budget.
Collaborate closely with Global Customer Experience and Marketing teams to ensure system and innovation efforts support customer engagement and brand strategy.
Act as the primary liaison to IT, technical experts, and external vendors to ensure effective integration, performance, and support of all systems and platforms.
Standardize and continuously improve project management methodologies and practices across the team.
Monitor project risks, timelines, dependencies, and resources, proactively resolving issues to maintain momentum.
Establish strong communication channels, project documentation standards, and governance models across all initiatives.
Champion a culture of innovation, agility, and continuous learning within the team and broader organization.

Qualifications

7-10 years of proven experience in project management, combining business and technological projects- Must.
5 years of hands-on experience managing a broad range of enterprise-level systems and business applications such as Salesforce, AI platforms, marketing automation tools, BI tools, customer portals, and website platforms.
Experience in managing a direct team, providing leadership, mentorship, and professional development to team members- Must.
Salesforce Administrator, Pardot, or other relevant system certifications- Must
Bachelor's degree in business administration, Project Management, Information Systems, Engineering, or a related field.
Background in solution architecture or business application management is advantageous
Experienced in successfully initiating and driving projects in global complex organizations, leading successful execution.
Experience working with and directing cross-functional teams, vendors, and third-party service providers.
Proven ability to manage multiple competing priorities and a variety of stakeholders.
Project management certifications- An advantage.

Additional Information

Skills

Leadership
Communication
Project Management & Leadership
Technical & Systems Expertise
Business & Process Optimization
Risk & Budget Management
Stakeholder Management & Communication Skills
Negotiation and influential skills
Deep and broad understanding of commercial business processes