Data Operations Team Leader

Ness Ziona, Israel
Operations
Full-time Mid-Level
About The Position

Who Are We?

Moovit (www.moovit.com), part of Mobileye (Nasdaq: MBLY), is the creator behind the #1 urban mobility app and is a leading Mobility as a Service (MaaS) solutions provider. Together, Moovit and Mobileye are accelerating the global adoption of autonomous transportation.

Moovit’s iOS, Android, and Web apps guide people in getting around town effectively and conveniently, using any mode of transport. Introduced in 2012, it now serves over 1.5 Billion users in more than 3,500 cities across 112 countries.

Moovit amasses up to six billion anonymous data points a day to add to the world’s largest repository of transit and urban mobility data. For governments, cities, transit agencies, and private companies, Moovit offers AI-powered MaaS solutions covering planning, operations, and optimization with proven value in reducing congestion, growing ridership, and increasing efficiency and asset utilization.

As the Team Leader for Data Operations, you will manage a team responsible for ensuring the accuracy and quality of our mobility data. You will play a crucial role in maintaining our service by overseeing data updates, managing relationships with key partners, and engaging our user community. This is a hands-on leadership position where you will drive the team's success while also contributing directly to our mission of simplifying mobility.

Responsibilities:

Team Leadership & Management: Lead, mentor, and manage a team of data operations specialists, ensuring high performance and continuous development.
Data Quality Ownership: Oversee the process of identifying, correcting, and improving public transit and mobility data to ensure our app provides accurate and up-to-date information.
Stakeholder Management: Build and maintain strong relationships with transit authorities and partners to understand their needs and ensure their success.
Community Engagement: Work closely with our local community of users to perfect data and increase engagement through various initiatives.
Process Improvement: Identify opportunities to improve data collection, analysis, and quality assurance processes.
Cross-Functional Collaboration: Support regional and cross-departmental initiatives, working with other teams to deliver on business goals.
Requirements
Proven Leadership: Experience in leading and managing a team, with a track record of driving results.
Exceptional Communication: Full working proficiency in English is a must. Strong presentation and client-facing skills with the ability to communicate effectively at all levels.
Data-Oriented Mindset: Experience working with datasets or transit data (GTFS is a plus). High attention to detail and strong organizational skills.
Technical Aptitude: Ability to learn and implement new technical tools quickly.
Problem-Solving: A solution-oriented mindset with the ability to manage multiple projects simultaneously in a dynamic environment.
Experience: Previous experience in a similar role, preferably within a tech or operations-focused company. Experience with tools like Microsoft Office/G Suite (especially Excel/Sheets) and Jira is required.

Desired Qualifications:

Familiarity with transit networks in major cities.
Experience in customer-facing roles, such as customer support or success management.
A passion for public transit and urban mobility.