Field Service Engineer

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to: Service Manager

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Your role and responsibilities (Mandatory)

In this role, you will have the opportunity to execute service work with low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will plan and execute work on a first-time right approach with customers. You will also showcase your expertise by displaying a clear understanding of sense of urgency and care in your own area of responsibility.

The work model for the role is: {onsite/hybrid/remote} {insert Linkedin #}

This role is contributing to the {insert product group/business area/division/function} in {insert region}. Main stakeholders are {insert main stakeholder groups if available}.

You will be mainly accountable for:

Working with the customer (while on-site) to identify opportunities to improve the customer’s operations and eliminate pain points.
Performing field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products.
Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities.
Troubleshooting equipment/process failures, requesting proactive corrective actions, and making recommendations to avoid such issues in the future.

Our team dynamics (Optional)

You will join a {insert adjectives – e.g. dynamic, talented, high performing} team, where you will be able to thrive.

Qualifications for the role (Mandatory)

You are immersed in / engaged in / absorbed in / highly skilled in/ you enjoy working with {relevant tools and methodologies} and the {insert relevant industry/sector} market
Ability to demonstrate your experience in / Have established skills / advanced skills / You have {insert number of years} years of experience in {insert relevant field}

(OPTIONAL: working as {insert relevant role} with {insert relevant products or technologies})
Possess an enhanced knowledge of / You are qualified in / Highly adept in {insert specialized software/platforms}
You are passionate about / you are captivated by / you are innovative around {insert relevant soft skills} and {insert relevant soft skills}
Degree in / Have a demonstrated track record in / Extensive knowledge of / Proven experience of {insert specific degree, qualification} in {insert subject}
You are at ease communicating in {insert required language skill(s)}
You hold current {insert required licenses} valid in {insert job location} and {insert country-specific VISA/work permit} {where required}

What's in it for you? (Optional)

Benefits (Optional)

We also offer our employees the following benefits:

Benefit 1
Benefit 2
Benefit 3
Benefit 4
Benefit 5

Local Specific Benefits (Open Field below – Optional)

Locally, you can count on {Add local perks and benefits in text format}

More about us (Mandatory)

{Insert specific business area/division/service function or corporate function paragraph from common source material}

{Insert country/location -specific boilerplate (1-2 sentences only)} {optional}

{Insert country-specific legal statement e.g.: EEO/data privacy} {where required}

{Insert PES (Pre-employment screening) sentence} {when required}

{Insert local TP or hiring manager contacts if necessary}

Guidelines:

Please be aware:

All fields in yellow should be populated with relevant information (based on Job description and the Kick-off form). All other text can also be modified if necessary, within the given guidelines.
Text in bold is fixed and should not be edited or removed
Reporting Manager section is mandatory both internally and externally, to be posted via eRec functionality
“Your role and responsibilities” should be plain text followed by maximum 4 additional bullet points
The “Qualifications for the role” section should include no less than five and no more than seven bullet points. These bullet points should be listed in order of importance for the success in the role
Indicate the required language knowledge in the “Qualifications for the role” section whenever it is mandatory and/or applicable
Information about “Licenses and visa/work permit” is optional, use this sentence wherever it is required
In the “More about us” section you can add further legal statements/PES indications or Talent Partner contacts, for example
Read more about the guidelines in the Guidelines doc available in the SharePoint

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.