Release Manager

PTC, a global provider of CAD, PLM, IoT and AR solutions, is currently seeking a Release Manager to join our Creo team in PTC office in Herzliya. As a key member of the CAD global release management team, you will be responsible for release management efforts for major and minor releases. Your role will involve leading cross-functional software development teams through the entire software development lifecycle, from project planning to delivery.

This position is crucial for maintaining the efficiency and success of our largest and oldest product line, CAD. We are looking for a team player who is proactive and ready to engage at all levels of execution to support our goals.

Responsibilities:

Release Management:

o Enable efficient release governance

Establish and maintain release management processes and standards
Monitor and improve release processes for efficiency and effectiveness

o Track and measure releases

Define and track key performance indicators (KPIs) for releases
Maintain and update release dashboards
Analyze release metrics to identify areas for improvement

o Support planning, scheduling, and controlling of releases

Develop detailed release plans and schedules
Coordinate release activities with cross-functional teams

o Manage change requests

Track change request process for releases
Support evaluating and approval/rejection change requests
Track timely implementation of approved changes

o Drive release and backlog planning and prioritization

Collaborate with product owners to prioritize the release backlog
Ensure alignment between release plans and business objectives
Track plans vs execution

o Conduct retrospectives and RCAs when required

o Work with various stakeholders: PMs, other segments, R&D, management

Project management

o Track and follow-up on high risks projects when required

o Provide status reporting when required

o Identify, communicate and manage risks

Identify and communicate risks to stakeholders
Support developing mitigation plans

o Manage dependencies

Identify dependencies between different teams and projects
Coordinate with scrum teams to ensure smooth delivery
Resolve any dependency-related issues that arise

Skills and knowledge most relevant to the job:

Proven ability to Drive and coordinate to accomplish desired outcomes
High level of organization and attention to detail
Excellent facilitator, able to drive collaboration across the teams
Excellent written and verbal communication skills
Proactive approach to identifying and solving problems
Knowledge of Agile SCRUM software development methodology
Experience driving positive change via process improvement
Data savvy

Requirements:

Bachelor degree plus 3-5 years of relevant experience (program/release management, software development, QA, etc.) preferably with software development or IT organizations
Prior experience with agile development
PMI training / PMP certification would be a plus