2nd Line Desktop Support

Information TechnologyTel AvivAbout the RoleWe have an exciting new opportunity for an experienced IT Computer Analyst required to provide desktop and infrastructure support. The primary work location will be in Tel Aviv, Israel, with occasional travel to other in-country locations and the possibility of some international travel. This position requires a customer focused hands-on technical analyst with the ability to multi-task in a high-paced environment.Required skillsExperience with Windows 10/11 devices.Knowledge of Microsoft Office applications.Ability to communicate IT training to customersAbility and willingness to travel within the United Arab Emirates and an occasional international trip.Good written and verbal English language communication skills.Ability to work independently without appreciable direction.Ability to write, update and maintain written processes and procedures.Strong analytical problem solving skillsAbility to liaise and interact with high profile individualsCollege Degree in related IT field or equivalent experience/combined education.Required skills, qualifications and experienceExperience with remote desktop supportExperience with IT Service Desk ticket management systemsExperience with mobile device (iOS) supportExperience with support of laptop hardwareExperience in administering or designing SharePoint sitesExperience with disk encryption and secure environments.Knowledge and experience of networking hardware.Familiarity audio visual IT equipmentExperience with video and photography equipmentExperience with video conferencing and webcast technologyCompetent in running and terminating network cabling and dressing IT cabinetsKnowledge of IP CCTV and access control systemsAppropriate Microsoft & Cisco Certifications or ability to demonstrate skills.Job Reference Number14997BREmployee TypeFull TimeHours Per Week40Working Schedule4xFlexCountryIsraelClearance Required for RoleEMEA Verification CheckGraduate, Intern or Apprentice Vacancy?NoBusiness EnvironmentLockheed Martin is a dynamic, growing, and energetic organisation offering stimulating, challenging work at the forefront of technology with over 100,000 staff globally. We are engineering a better tomorrow.Equal Opportunity StatementLockheed Martin supports Equal Employment Opportunity and Diversity in the workplace by creating a place of employment that is, harassment free, diverse, fair, ethical, inclusive, and values the contribution of all its employees. Diversity and inclusion are the foundation of our culture and reflect our values of doing what’s right, respecting others and performing with excellence. By leveraging our employees’ unique talents and experiences, we will deliver innovative, affordable solutions and unparalleled customer value.Job Expires21/03/2025