Senior SRE

About Atera

Atera is inventing a new way of managing IT end-to-end for IT professionals and teams worldwide.

By creating an AI-powered IT platform, Atera's all-in-one Remote Monitoring and Management (RMM) Helpdesk, Ticketing, and Reporting solution helps more than 23,000 IT pros achieve 10X operational efficiency, cut down time-to-resolution, and deliver better outcomes faster. Located in the heart of Tel Aviv, our team of passionate, like-minded individuals is driven by a shared mission to unleash everyone's potential and constantly innovate. We create an open, transparent, and supportive environment that gives our teams the autonomy, resources, and freedom to thrive.

This is a full-time and onsite (hybrid-remote) role at our Tel Aviv office.

Atera is looking for a motivated senior site reliability engineer to join us and build the framework for the engineering ops to scale.

Responsibilities:

Build tools and automation to monitor system health, performance, and reliability, ensuring quick detection and resolution of any anomalies or issues.
Write high-quality infrastructure-as-code that automates the provisioning, deployment, scaling, and effective monitoring, alerting, and logging solutions.
Work with other engineers to ensure that new services are well-designed, properly monitored, and have well-defined SLIs and achievable SLOs
Build and maintain observability pipelines using tools like Prometheus, Grafana, OpenTelemetry, and distributed tracing systems
Proactively track our capacity, quotas, and other performance limits to plan for growth.
Participate in a 24x7 on-call rotation to handle product availability issues as well as urgent customer support escalations.
Investigate and resolve incidents and outages, performing root cause analysis to identify systemic issues and implement preventive measures.
Develop and maintain disaster recovery plans and perform regular testing to ensure data integrity and business continuity.

Requirements:

Requirements:

3 + years of experience as an SRE in large-scale, cloud-based production environments
Strong experience in designing, implementing, and managing monitoring processes.
Familiarity with observability tools (Prometheus, Grafana, ELK, Datadog, OpenTelemetry)
Experience in at least one scripting language (Python, Ruby, Perl, Bash) and infrastructure as code technologies (e.g., Terraform, CloudFormation)
Strong abilities to lead, design, and execute cross-organization projects
Experience in managing container and infrastructure orchestration tools (e.g., Kubernetes, Terraform)
Hands-on experience administering public clouds
Background in high-scale, high-throughput telemetry or data ingestion systems - Advantage
Experience designing SLO frameworks from

Some about our benefits

Atera is highly collaborative and, yes, fun! To support you at work (and play), we offer some fantastic perks: ample time to learn from your teammates and contemporaries, time off to relax and recharge, community volunteer days, an annual budget to support your learning & growth, a company-paid trip, and lots more.