Collections Manager

Automat-it is an all-in AWS Premier partner that empowers startups with DevOps and FinOps expertise and hands-on services. We guide and support hundreds of startups leveraging AWS smarter throughout their growth journey. We save our customers significant time to market and optimize their cloud performance and cost-effectiveness.

Automat-it operates in more than seven countries across EMEA. We provide a dynamic environment where you can expand your professional expertise and make a significant impact.

We seek a Collections Manager to manage the collection process for Automat-it's global customers and provide excellent customer service to our clients and stakeholders.

Work location - hybrid from London or Tel Aviv

Requirements:

3+ years of experience in Accounts Receivable collection process and operations from a large organization with multiple currencies, preferably tech companies.
Advanced Microsoft Excel/Google Sheets skills and experience with ERP systems (preferably Priority system)
Excellent customer-facing skills
Bachelor’s Degree in a relevant field, such as Accounting, Finance, Mathematics or Statistics
Fluent written and verbal communication skills in English
Outstanding attention to detail and excellent time management skills
A solid service orientation combined with assertiveness and the ability to influence actions to achieve desired outcomes effectively

Automat-it is committed to fostering a workplace that promotes equal opportunities for all. We firmly believe that cultivating a diverse workforce is crucial to our success. Our recruitment decisions are grounded in your experience and skills, recognizing the value you bring to our team.

#LI-Hybrid #LI-AIT

Responsibilities:

Oversee and enhance collections and accounts receivable aging processes to minimize delinquencies and establish scalable operational practices.
Work cross-functionally to review, investigate, and address customer account discrepancies, including credits, discounts, and invoice adjustments.
Work with the sales team to review overdue accounts and create strategies for collecting outstanding amounts.
Resolve collection issues by analyzing customer payment plans, histories, and credit limits.
Provide insights and metrics on accounts receivable, including regular management reports on cash flow and accounts receivable status.
Lead initiatives for accounts receivable process improvement and automation projects, ensuring proper documentation.
Partner with the accounting team to maintain an accurate and reconciled A/R sub-ledger, addressing any provisions for bad debts as necessary.
Conduct credit risk analysis for new and existing customers.