Facilities Operative

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

The Facilities Operative works as part of a facilities team supporting the facilities administrator, MAC, post room and events team and will be directly accountable for the following typical activities:

Support the events team in terms of sick leave and planned annual leave
Support the facilities administrator to cover sick leave and planned annual leave in terms of tasks and social posts and the updating of both
Work with the on site facilities team to ensure all reactive tasks are dealt with in a dealt within KPI’s
Assist with ad hoc task including event set up, furniture moves, desk moves and facilities operations tasks
Provides support for external contractors, guests, visitors and employees during events and in the day to day running of the office environment
Provide support for meetings room audits
Act collaboratively to solve problems and resolve spontaneous and unique situations with professionalism and service orientation.
Ensure completion of daily checks and delivery of committed services and overall client satisfaction Demonstrate responsiveness and creativity in finding solutions for service delivery
Ensure appropriate follow up with customers in terms of updating tasks, responding to social posts and managing face to face interactions with clients
Ad hoc duties from time to time to support the rest of the facilities team
Experience in a hands-on role working within a fast paced facilities environment
Outstanding customer service skills and orientation
Ability to maintain professionalism at all times
Ability to multitask and work with limited supervision
Proficient in MS Office with excellent written and verbal skills

Minimum of 1 years in related role, in particular within a client facing facilities environment
Must be able to demonstrate flexibility in relation to type of works carried out and availability
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.