Senior Data Scientist - Copilot Studio

Overview

Microsoft is a company where passionate innovators come to collaborate, envision what can be and take their careers to levels they cannot achieve anywhere else. This is a world of more possibilities, more innovation, more openness in a cloud-enabled world. The Business & Industry Copilots group is a rapidly growing organization that is responsible for the Microsoft Dynamics 365 suite of products, Power Apps, Power Automate, Dataverse, AI Builder, Microsoft Industry Solution and more. Microsoft is considered one of the leaders in Software as a Service in the world of business applications and this organization is at the heart of how business applications are designed and delivered.

We are looking for a Senior Data Scientist to join our team!
Our team, Microsoft Copilot Studio within the Business & Industry Copilots group, is transforming how people work and interact with technology. Copilot Studio is a critical and strategic product for Microsoft, empowering users to create, deploy, and manage AI-driven agents effortlessly. As a global, distributed Azure-based platform, we operate highly scalable, multi-tenant microservices to make agent building simple, impactful, and enterprise-ready.

These agents can autonomously execute complex workflows, converse naturally across languages, and adapt to diverse scenarios. We focus on Analytics and evaluation to ensure every agent we deliver is intelligent, reliable, and effective in real-world use.

We are looking for a talented and passionate senior data scientist to join our team and help us drive these innovations. Join us in pushing the boundaries of what AI agents can do!

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Responsibilities include:

Formulate data-driven approaches to evaluate and improve AI agent performance, leveraging diverse algorithms and data sources.
Apply state-of-the-art LLM and machine learning techniques to analyze and optimize agent behavior
Use data exploration to uncover patterns in agent interactions, identify new opportunities or issues, and assess data limitations within our problem space.
Engage with product teams and collaborate with other data scientists, engineers, designers, and product managers to translate findings into clear, actionable insights that shape product features and improve our Copilot Studio platform.

Qualifications

Doctorate in Data Science, Mathematics, Statistics, Econometrics, Physics, Operations Research, Computer Science, or related field AND 3+ year(s) data-science experience (e.g., managing structured and unstructured data, applying statistical techniques and reporting results)
OR Master's Degree in Data Science, Mathematics, Statistics, Econometrics, Physics, Operations Research, Computer Science, or related field AND 5+ years data-science experience (e.g., managing structured and unstructured data, applying statistical techniques and reporting results)
Proficiency in one or more programming/scripting languages for working with data, such as Python, C++, or C#.
Experience in building ML and LLM products, focusing on NLP and conversational AI.

Other:

Analytical Mindset: Strong data analysis and problem-solving skills. Ability to use data to draw insights and make decisions, experiment design, and interpret model performance metrics.
Excellent teamwork and communication skills. Comfortable working in a fast-paced, interdisciplinary environment and presenting complex findings in a clear, impactful way.
Passion for learning and stay informed with State of the Art progress

Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

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This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process.