Front End Tech Lead

SysAid is a dynamic SaaS company, taking organizations on a transformative journey toward AI-driven business processes and services. With zero setup required, our conversational AI manages employees' requests, assists with queries, and accelerates the resolution of issues.

We are recognized as a leading innovator in the industry, featured in the Gartner Magic Quadrant for ITSM, and honored with AWS's prestigious Rising ISV Star Award. With over 4,000 clients across 140 countries and a daily impact on over 9 million end-users, we are committed to transforming the organizational service management landscape.

We are eagerly seeking a Front End Tech Lead . This role is not just about crafting and delivering exceptional products; it’s about pushing the boundaries of what's possible in AI-driven software development. As a Front End Tech Lead in our team, you'll play a pivotal role in crafting cutting-edge solutions and pushing the boundaries of technology.

If you're passionate about innovation and eager to make a significant impact, this is the opportunity you've been looking for.

The Impact You'll Make:

Lead the Frontend Transformation: This is a leadership role with a very significant impact. You'll establish a strong frontend culture, mentor developers, and guide the overall direction of our frontend development.
Optimize the Codebase: Our frontend needs your expertise. You'll analyze, optimize, and potentially rewrite key components, tackling performance bottlenecks and memory leaks to create a smooth, efficient user experience.
Drive Strategic Decisions: This role comes with significant responsibility. You'll collaborate with stakeholders across the company, guiding technical discussions and making critical choices that affect both internal teams and our external users.
Future-Proof Our Frontend: You'll develop a plan to migrate our project from Create React App (CRA) to a more sustainable foundation, ensuring our frontend remains robust and scalable for years to come.

Requirements:

You're the Ideal Candidate if You Have:

A minimum of 6 years of experience with React and Redux and 1 year of experience with React-Query.
Prior experience as a Tech Lead, successfully leading frontend teams and projects.
Excellent problem-solving skills and the ability to identify and troubleshoot complex frontend issues.
Strong communication and collaboration skills to effectively guide and mentor junior developers.
The ability to think strategically and make sound technical decisions.

Technical Skills (Required):

In-depth knowledge and hands-on experience with React.js, including core principles like Virtual DOM, JSX, components, props, state management (Redux, Context API), and lifecycle methods.
Solid understanding of modern JavaScript features (ES6+).
Experience with popular state management libraries (Redux, MobX, or Context API).
Familiarity with testing frameworks (Jest, Enzyme, React Testing Library).
Experience with build tools (Webpack, Babel, Parcel) and CI/CD pipelines.

Bonus Points:

Experience with performance optimization techniques.
Experience migrating frontend projects from one environment (CRA) to another.