Support Content Writer

Moon Active is one of the world's fastest-growing mobile game companies, providing entertainment for millions of active users across the world - and soon the moon! The company is headquartered in the heart of Tel Aviv.

We're looking for a content writer who will be responsible for writing content for the Support team. This is an amazing opportunity to work in the dynamic gaming industry.

Responsibilities
Write and edit articles and templates which are read by millions of players monthly.
Team up with multiple studios to develop content according to the game's tone of voice.
Collaborate with cross-functional teams to enhance our users’ support experience.
Take part in developing our brand guide and content strategy
Build monthly reports to monitor the performance of our help centers to find areas for improvements
Requirements
At least 2 years of proven experience as a content writer, technical writer, or knowledge base writer.
Curious and interested in data analysis, with a desire to strengthen quantitative and qualitative skills
Native-level English speaker with a deep-rooted passion for spelling and grammar
Strong ability to explain elaborate concepts into user-friendly content
Ability to adapt tone and style for various types of content
Proactive and creative individual with a sharp eye for details
Experience in a customer-facing environment - Advantage

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