Support & Compliance Agent

A fast-growing mobile gaming company that provides entertainment to millions of users around the world is expanding, and we're looking for a rockstar Support & Compliance Agent to join its great team!

The company is headquartered in Tel Aviv.

With a team of talented and passionate developers, designers, industry experts and gamers, this company is at the forefront of creating immersive gaming experiences that engage players on a whole new level.

As it continues to push the boundaries of what is possible in gaming, this company is poised to shape the future of the industry and redefine what it means to be a skill-based gaming company.

RESPONSIBILITIES

Assisting players with their needs and issues
Task management
Resolving issues
Building customer relations processes
Processing financial requests
Assessing basic risk
Analyzing player behavior
Having fun

REQUIREMENTS

• English – Home language proficiency
• Prior work experience in any field
• Basic excel skills
• SQL basic understanding is a benefit
• A strong interest in learning about business and gaming
• “Can do” positive attitude, highly motivated with the ability to perform with independence
• Strong organizational skills
• Proactive
• Self-motivated with a deep will to continuously learn
• Good communication skills
• Monday or similar task management tools experience is a benefit