Technical Account Manager, Search Partnerships

Description:

Rise is looking for a Technical Account Manager to join our Search Partnerships team.

The role focuses on managing the day-to-day technical and operational relationship with our search partners, including publishers and search feed providers. You will be responsible for ensuring integrations are running properly, monitoring traffic and revenue performance, and working with internal technical and business teams to resolve issues and improve partner performance.

This is a hands-on, partner-facing role that combines account management, technical coordination and performance analysis. You will work under our Search Team Lead and closely with the Technical Lead, acting as a key point of contact for partners and helping ensure the ongoing health of our search business.

• Partner Account Management: Manage day-to-day relationships with assigned search partners, serving as their main point of contact for ongoing requests, updates, issues and operational matters.
• Technical Integrations: Coordinate partner integrations and ongoing technical requirements, including search feeds, tags, APIs and traffic configurations. Work with the Technical Lead to investigate and resolve integration issues.
• Performance Monitoring: Track partner traffic, revenue and key performance metrics. Identify unusual trends, performance changes and potential issues, and coordinate the necessary follow-up.
• Reporting & Operations: Maintain partner reporting and performance tracking, coordinate monthly billing and invoice approvals, and manage ongoing operational processes.
• Internal Coordination: Work closely with the technical, business development and operations teams to manage partner requirements, resolve issues and support new opportunities.

• 3+ years of experience in Technical Account Management, Account Management, Partner Management or Ad Operations within AdTech, digital advertising, search or performance marketing.
• Experience working directly with international external partners or clients and managing ongoing account relationships in English.
• Good technical understanding of online advertising technologies, including feeds, APIs, tags and integrations.
• Strong analytical skills, with experience monitoring performance data, identifying trends and working with reporting tools.
• Ability to troubleshoot issues, coordinate with technical teams and follow through until resolution.
• Highly organized, detail-oriented and comfortable managing multiple partners and priorities.
• Excellent written and verbal English communication skills.