Senior QA Engineer

ControlUp creates an autonomous workplace where the day runs itself.
We’re a leader in DEX, unifying digital employee experience and IT operations into one powerful platform built for modern workplace management. By combining real-time monitoring, automation, and proactive remediation, ControlUp enables IT teams to prevent issues before they impact employees, reduce operational complexity, and streamline IT environments, without the clutter of multiple tools. With ControlUp, IT works smarter, employees stay productive, and the workday runs itself. One platform. One powerful shift in how work flows.
No tool sprawl. No wasted time. No interruptions. Just technology that runs smoothly, so people can get on with work that matters.

The Role
We’re looking for a a Senior QA Engineer that will help building the automation infrastructure, who will working side by side with the QA TL to determine the technology and strategy.
How You’ll Spend Your Day
Ensure that products meet quality standards and other reliability standards
Work collaboratively and proactively with the product, design, and development teams to create effective testing solutions, troubleshoot issues, and get bugs resolved
Create tests that provide the team with quick and reliable feedback, including the implementation of automated tests using commercially available and internal tools as part of a fast-paced team
Collaborate cross-department to accomplish quality and company objectives
Work effectively in a fast-paced environment where overtime hours are expected to meet deadlines
Hands-on ability to write automation and build test coverage through existing or new infrastructure
Write moderately complex code/scripts to test systems, implementing test harnesses and infrastructure as necessary
Review and investigate incoming bugs from the field to determine relevant route for resolution
Assist customer facing personnel in regards to known issues and their workarounds
Your Experience and Qualifications
4+ years of professional experience with manual software testing
Experience with Virtualization and end-user computing technologies (VMware, Citrix)
Experience with IT systems (Domains, structure, permissions, etc) and computer networking principles
Experience with API testing (Postman)
Experience with SaaS deployments in AWS/Azure - an advantage
Experience with Azure - an advantage
Experience with SQL DB and RT systems – an advantage
Experience with automation testing tools and scripting language - an advantage
Familiarity with PostgreSQL and Kubernetes – an advantage
Familiarity with Splunk –an advantage
Excellent verbal and written communication skills in English
Good communication and interpersonal skills with the ability to interact across the organization and with customers / customer facing teams
Ability to work proactively and effectively in a fast-paced, complex and dynamic environment, provide process improvement recommendations and increase operational efficiencies by using technology and innovation