Revenue Operations Manager

We’re looking for a highly organized and impact-driven Operations & Process Manager to join our Business Messaging team.

In this role, you’ll be at the heart of our operations — ensuring that our Account Management team runs smoothly, efficiently, and at scale. You’ll take ownership of ongoing operational workflows while continuously improving processes, driving standardization, and enabling smarter ways of working across teams.

You’ll collaborate closely with Finance, Legal, Marketing, Account Management, and external partners to deliver seamless, compliant, and scalable operations.

Requirements:

3+ years of experience in Revenue / sales operations, Process Management, or a similar role in a global tech environment – a must.
Degree in Industrial Engineering & Mgmnt. / Business Administration / Economics
Proven experience in working with CRM platforms, and process excel reports
English - high level verbal and writing - a must
Strong process mindset with the ability to turn complexity into structured workflows
Problem solving ability and mind set.
High attention to detail with a hands-on, ownership-driven approach. Accuracy, consistency, thoroughness.
Experience working cross-functionally with Business and Finance / Legal
Excellent interpersonal communication skills and the ability to drive alignment across teams

Responsibilities:

Own and manage customers qualifications across all geographies, including regulated verticals in alignment with Legal
Ensure operational excellence in reporting, billing coordination, rate updates, and marketing fee processes
Manage process of accounts transfers and operational communications, working cross-functionally to ensure smooth execution
Identify inefficiencies and drive automation and process improvements
Create structure, clarity, and consistency across Business Messages stakeholders