Monitoring Specialist

About us:

PenLink-Cobwebs stands at the forefront of digital intelligence, offering comprehensive solutions tailored for law enforcement, national security, defense, and organizations. Our expertise lies in seamlessly integrating open-source intelligence with extensive digital evidence gathered from a vast number of sources, harnessing the power of AI to provide critical insights. With decades of industry expertise and partnerships with top organizations worldwide, we are set for continued rapid growth and innovation, shaping the future of digital intelligence.

Job Description

As part of your role, you would improve and establish new monitoring, alerting and observability of services using a wide range of tools.

Additionally, you would handle critical alerts and incidents and work directly with DevOps Teams to improve and optimize availability

Responsibilities

Own the production infrastructure over Public and Private Cloud, On-Premise and internal systems.
Research production workflows, identify optimization opportunities, issues and improve monitoring.
Help Identify root causes for incidents and prevent them from happening again including publishing RCA’s.
Improve and establish alerting for our infrastructure, services and business logic.
Communicate and escalate issues to senior management in R&D, DevOps, Support.

Requirements:

At least 3+ years of experience as DevOps, SRE , Infra Backend.
At least 2 years of experience with Alerting & Monitoring systems such as DataDog, Site24x7
Experience with running distributed systems deployed multiple geographies across the globe
Solid knowledge in networking and internet technologies - e.g. HTTP servers, DNS, firewalls, proxies, etc’
Experience working with Linux and Windows systems
Experience with Docker, Kubernetes and Helm
Cloud systems such as AWS / Azure
Familiarity with Database, WebHosting, Automations
An innovative approach, with the ability to quickly learn technologies
High Analytical & Troubleshooting skills - ability to solve complex problems
Fast learner and able to take a project from POC to production, while handling decision making and communications