Customer Operation

Description:

We’ve come a long way since we first opened our doors, but our mission has always stayed the same: to provide world class solutions for the travel industry. Travel Booster is a constantly improving ERP solution that frees users from the complexities of creation so they can do more, faster. 

We are looking for a Customer Operation to join our team.

How your day to day as a Customer Operation Specialist will look like?

✓ Provide timely support for applicant complex issues

✓ Building and maintaining long-term relationships with customers

✓ Ensure customer satisfaction by providing professional customer support

✓ Manage day-to-day operational aspects of the customers

✓ Managing internal organizational resources to the benefit of the customers

✓ Full implementation of the system at the customer's site

What will you bring to the team?

✓ 2+ years proven experience in customer relations/operations, in complex environments, with a strong emphasis on business aspects

✓ Analytical, methodological, and troubleshooting abilities

✓ Familiar with the traveltech industry - Mandatory

✓ Highly service oriented, excellent interpersonal communication skills

✓ Control over Gilboa or Travel Booster software - Mandatory

✓ Training experience - Advantage

✓ A high level of writing and verbal proficiency in English

✓ Additional languages - Advantage