Workplace Services Manager

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate an inclusive culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role:

As the Manager of Workplace Services (WPS) Israel, you will oversee CrowdStrike’s Israeli-based office locations. This position will be responsible for the oversight of all day-to-day facilities and workplace operations in Israel, and will report into the Office Manager, EMEA. This role will also serve as the direct manager to all Israeli-based Workplace Services Coordinators, Office Coordinators, and Receptionists. This role centers its core focus on workplace services, facilities management, and office operations with an emphasis on proactive and hospitality minded customer service. This role is required to be in-office 5 days per week, with a strategic and thoughtful rotation of onsite presence across all local office locations.

What You'll Do:

Ensures the office is operated and maintained in compliance with established policies and procedures. Further administers the development of policies and procedures to align with local or regional requirements

Supports the integration of acquired Israeli companies in relation to operations and real estate

Leading the Welfare program including identifying holidays, event creation & execution

Manages all office amenity and foodservice programs including pantry services, lunch process, specialty catering requirements, etc.

Partners with WPS team members on the thoughtful design and execution of all workplace services event planning and employee activities (Ex: FalconFit)

Champions conference room management and meeting coordination, including serving as main POC for all meeting hosts in pre-planning coordination

Champions all vendor relationships and account management with laser focus on the janitorial output and property management/LL partnership

Supports the day-to-day delivery of workplace service programs such as reception, visitor arrival, mail/postal services, shipping/receiving, copy services, etc.

Champions welcome moment for all Israeli new hires, including site awareness training and familiarization - in partnership with WPS team and hiring managers

Liaison between internal support groups and GREWS for all Israeli-based operations: specifically HR, IT, AV, and Physical Security. Laser focus on conference and meeting room functionality

Partners with GREWS leadership on the development and management of the Israeli-based annual operating budget, including ownership of COUPA requirements, operations expenses management, variance tracking, and re-forecasting with Finance

Administers back-of-house core facilities operations including the proactive management of all (FFE) furniture, fixtures & equipment maintenance while also addressing all MEP issues with responsible parties (landlord/property management, vendors, contractors, consultants, etc.)

Responsible for coordinating, scheduling, and overseeing activities of contractors executing facilities-focused services

Acts as a liaison with Landlord/Property Management teams regarding all back-of-house maintenance issues and drives ongoing relations inclusive of recurring face to face meetings

Meets and collaborates with local senior leadership and stakeholders on a recurring basis

Acts as incident commander and first responder during an emergency, while maintaining close contact with Physical Security, Human Resources, GREWS, local authorities, and governmental agencies

Backfills in reception and coordinator services across all Israeli sites when necessary (due to unexpected or planned absences as well as for lunch breaks by WPS team)

Accessible by all onsite teams - highly visible customer service focused role

Serve as the regional POC for all COUPA related needs AND the liaison between Procurement within the Israeli Workplace Services team

Serves as the onboarding “buddy” for all of Israeli Workplaces Services new hires

Serves as a member of the WPS recruitment and interviewing panel when sourcing new members of our team within Israel

Special projects as required by GREWS leadership

Health & Safety partnership as required

What You'll Need:

Experience in acquisitions and managing complex integrations

5+ years People Management experience

5+ years of Workplace/Office/Facilities Management experience

Fluent in English and Hebrew language speaking and writing

Exceptional written and verbal communication skills including ability to communicate with all levels of staff, clients, and external professionals

Keen attention to detail with the ability to juggle multiple priorities

High level of integrity and ethics with the ability to maintain confidentiality

Strong organizational and interpersonal skills

Ability to manage multiple priorities efficiently

Desire to work in a fast-paced environment

Proficient in MS Office and G Suite

#LI-AL1
#LI-Remote

Benefits of Working at CrowdStrike:

Remote-friendly and flexible work culture

Market leader in compensation and equity awards

Comprehensive physical and mental wellness programs

Competitive vacation and holidays for recharge

Paid parental and adoption leaves

Professional development opportunities for all employees regardless of level or role

Employee Resource Groups, geographic neighbourhood groups and volunteer opportunities to build connections

Vibrant office culture with world class amenities

Great Place to Work Certified™ across the globe

CrowdStrike is proud to be an equal opportunity and affirmative action employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at [email protected] for further assistance.