Admissions Advisor

Admissions
Remote
Full-time
DESCRIPTION

Are you an active and inspiring communicator? Are you looking for an opportunity to change people’s lives with new professional opportunities? Do you prefer to work with like-minded people and cutting-edge products?

If so, let us introduce you to ThriveDX, our global Digital Skills Technology Education company.

What will it take to be successful at ThriveDX?

ThriveDX (formerly known as HackerU) is the global leader in cybersecurity education, and an expert in providing cybersecurity training to upskill and reskill lifelong learners. Our teams are made up of military trained cyber experts, industry veterans and seasoned educators united to close the worldwide skills and talent gap in cybersecurity.

Operating in two divisions – education and enterprise – ThriveDX’s award-winning solutions exist to bridge the skills gap and impact the talent shortage in the cybersecurity and overall tech industry.

The Education sector partners with top-tier academic institutions, enterprises, and government branches globally to offer advanced, professional development programs in cybersecurity and digital technology. From top universities like University of Miami, University of Michigan, New York University and California State University - we provide a turnkey solution that propels students into meaningful careers. Through these partnerships ThriveDX is working to uplift learners of all socio-economic backgrounds to close the global digital skills gap one student at a time.

Your Role:

Develop a thorough understanding of ThriveDX’s educational service model to accurately and appropriately communicate with and identify potential students
Answers questions and offers other information as requested or needed
Build relationships with the Admissions team and leadership to cultivate smooth and direct lines of communication for new student acquisition processes
Conduct thoughtful and comprehensive phone screens with inquiring potential students to evaluate individual goodness of fit and appropriateness for the program
Express and share program details and career opportunities with inquiring potential students to build interest and excitement
Assist in building brand awareness
Perform outbound calls based on web inquiries and warm-leads to provide additional information regarding ThriveDX
Highly motivated and determined to reach target-driven goals
Resilience and the ability to cope with rejection
Ability to self-motivate to achieve and KPI goals on a team and individual basis
Accomplish organization goals by accepting ownership over new and different requests
Work hours will vary from 9 AM to 9 PM to the school's location that you are assigned
Schedules will be staggered and shifted due to business and school needs
Workdays will include weekends, will vary week to week
REQUIREMENTS

Our Ideal Candidate:

3+ years working in a Call Center environment and/or as an Admissions Advisor in a higher education environment
1+ years of experience working in Education or similar field PREFERRED
Experience cultivating relationships via phone to educate, evaluate and motivate warm-leads
Exceptional phone presence and the ability to build strong and impactful relationships telephonically
Ability to work a variety of shifts ranging from 9 am - 9 pm in your local market, as well as two weekend days per month
Willing to meet the challenge of working in a fast-growing hi-tech company
Can effectively manage a variety of complex initiatives in varying environments and cultures
Ability to multitask and prioritize competing deadlines and projects
Highly motivated and determined to reach target-driven goals
Excellent command of the English language, in both written and verbal communications
Behavioral elements such as adaptability, resilience, resourcefulness, enthusiasm, and meticulous are highly preferred

Please Include in your Resume:

% of Quota Attained
Metrics/ Key Performance Indicators in prior roles
Ranking within past organizations
References